Maintenance has its own dialect — MTTR, P1, PM, CM, RCM, CMMS, FM, BMS. The Glossary in MaintIQ is the canonical reference so a new hire is not guessing what something means.
Opening the Glossary
Click Glossary in the sidebar, or press ? from anywhere in the app and pick Glossary.
Entries are alphabetised. Use the search box or the A–Z jump bar.
What is inside
Each entry has:
- Term and any common abbreviations.
- Plain-language definition — written for someone new to facility maintenance.
- MaintIQ context — how the term shows up in the app.
- Related terms — clickable cross-references.
Examples of entries
- PM (Preventive Maintenance) — scheduled work done before failure. In MaintIQ this is anything on a Daily, Weekly, or Monthly cadence.
- CM (Corrective Maintenance) — reactive work after failure or detected fault. In MaintIQ this is a work order.
- MTTR (Mean Time To Repair) — average time from work-order creation to close. See the Insights dashboard.
- SOP (Standard Operating Procedure) — the documented steps for a task. MaintIQ stores these in the SOPs section with full version history.
Adding to the Glossary
Admins can add organisation-specific terms in Admin → Glossary → + New term. Common additions:
- Local equipment names ("the RTU on Building C").
- Internal job titles ("MOD" for manager on duty).
- Site-specific acronyms.
Custom terms appear inline with global terms but are tagged with your facility's name.
Inline tooltips
In some parts of the app — Insights labels, SOP step prefixes — terms have a small dotted underline. Hover or tap to see the Glossary definition without leaving the page.