MaintIQ / Help Center

Creating your MaintIQ account: signup, email verification, and first login

Updated May 15, 2026

MaintIQ is a multi-facility maintenance management platform (CMMS) built for industrial operations, property management, food and beverage plants, water treatment sites, and any team that runs more than one facility. This guide walks you through creating your MaintIQ account, verifying your email address, and signing in for the first time so you can start logging maintenance work the same day.

Before you start

You only need three things to create an account:

  • A work email address you actively monitor (verification link is sent here).
  • A password that is at least 8 characters long and contains a mix of letters and numbers.
  • Either an invite link from your company admin, or a fresh signup if you are the first user from your organization.

If your organization already uses MaintIQ, ask your admin to send you an invite from Admin → People → Invite member instead of signing up from scratch. Joining through an invite places you in the correct company and pre-assigns your role.

Sign up from the landing page

  1. Open getmaintiq.com and click Get Started in the top-right corner. The button is also pinned to the hero section on mobile.
  2. On the Sign up screen, enter your work email and create a password.
  3. (Optional) Sign up with Google in one click. MaintIQ uses Google OAuth and never sees your Google password.
  4. Click Create account. MaintIQ emails you a verification link within seconds.

If you mistype your email, sign up again with the correct address. Unverified accounts are cleaned up automatically.

Verify your email

Open the message titled "Verify your MaintIQ email". Click Confirm my email. The link routes you straight to the Login screen, with your email pre-filled.

If the email does not arrive:

  • Check Spam, Promotions, and any quarantine your company gateway uses.
  • Confirm that mail from @getmaintiq.com is allow-listed at your mail server.
  • On the login screen, click Resend verification email and wait one minute before retrying.

First login

Sign in with your email and password (or with Continue with Google). The very first sign-in does three things behind the scenes:

  1. Provisions your personal profile (display name, initials badge, time zone).
  2. Creates a default company workspace if you are the first user.
  3. Drops you on the Dashboard with onboarding hints.

You will see a top-right badge with your initials. Click it any time to open the profile menu, switch theme, or sign out.

What to do next

A brand-new account has no Facility, no tasks, and no SOPs, so the Dashboard will feel empty. Complete these three things in order:

  1. Set up your first Facility so tasks and SOPs have a home.
  2. Invite your maintenance team so the right people can log work.
  3. Create your first daily task and run a shift through it.

Security best practices

  • Use a unique password. Reusing a password from another service is the #1 cause of compromised maintenance accounts.
  • Enable 2FA on your email provider. Because the email verification link is the recovery factor, your inbox is the keys to the kingdom.
  • Sign out on shared devices. Most plants run MaintIQ on a kiosk tablet — make sign-out part of your end-of-shift checklist.

FAQ

Do I need a credit card to sign up? No. New accounts start on the free Starter tier. You only enter card details when you upgrade through the Stripe portal.

Can I change my email later? Yes, from the profile menu. Changing email triggers a fresh verification on the new address.

What if my company already uses MaintIQ? Do not sign up — ask an admin for an invite. Self-signups create a brand-new company workspace and you will not see your team's facilities.